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Majors & Degrees

Akemi Chatfield

Akemi Chatfield

Akemi Chatfield

Associate Professor


College of Business and Information Systems


Ph.D., Business Administration, Texas Tech University,
M.B.A., Texas Tech University
B.A., Comparative Cultural Studies, Franklin College of Indiana


Office Location: East Hall
Phone: (605) 256-5165

  • The Best Conference Paper Award with $300 cash prize, 2016 Annual International Conference on Digital Government Research: Chatfield, A.T. & Reddick, C.G. Open data policy innovation diffusion: An analysis of Australian federal and state governments
  • The Third-Best Conference Paper Award with $200 cash prize, 2014 25th Australasian Conference on Information Systems: Chatfield, A.T., Shlemoon, V. N., Redublado, W. & Rahman, F. Data scientists as game changers in big data environments
  • The Second-Best Conference Paper Award with $300 cash prize, 2012 23rd Australian Conference on Information Systems at the ACIS 2012: Chatfield, A. T. & Brajawidagda, U. Twitter tsunami early warning network: A social network analysis of Twitter information flows

  • Ali, O., Shrestha, A., Chatfield, A.T., & Murray, P. (2020). Assessing information security risks in the cloud: A case study of Australian local government authorities. Government Information Quarterly (In print & available online on 1 October 2019).
  • Chatfield, A.T. & Reddick, C.G. (2019). A framework for Internet of things-enabled smart government: Case study of the U.S. federal government. Government Information Quarterly, Special Issue on IoT and AI for Smart Government, 36(2), 346-357
  • Chatfield, A.T. & Reddick, C.G. (2018). Collaborative network governance framework for aligning open justice and e-justice ecosystems for greater public value. Social Science Computer Review, Special Issue on Information and Technology in Open Justice, 38(3), 252-273.
  • Chatfield, A.T. & Reddick, C.G. (2018). The role of policy entrepreneurs in open government data policy innovation diffusion: An analysis of Australian federal and state governments. Government Information Quarterly, 35(1), 123-134.
  • Chatfield, A.T. & Reddick, C.G. (2018). All hands on deck to tweet #sandy: Networked governance of citizen coproduction in turbulent times. Government Information Quarterly, 35(2), 259-272.
  • Chatfield, A.T. & Reddick, C.G. (2018). Customer agility through big data and big data analytics and institutional mechanisms for public value creation: A case study of Houston 311 on-demand services. Government Information Quarterly, 35(2), 336-347.
  • Chatfield, A.T. & Reddick, C.G. (2018). Crowdsourced cybersecurity innovation: The case of the Pentagon’s vulnerability reward program. Information Polity, 23(2), 177-194.
  • Chatfield, A.T. & Reddick, C.G. (2017). A longitudinal cross-sector analysis of Australian open data portal service capability at the local government level. Government Information Quarterly, 34(2), 231-243.
  • Reddick, C.G., Chatfield, A.T. & Ojo, A. (2017). A social media text analytics framework for double-loop learning for citizen-centric public services: A case study of a local government Facebook use. Government Information Quarterly, 34(1), 110-125.
  • Brajawidagda, U., Reddick, C.G., & Chatfield, A.T. (2017). Urban resilience in extreme events: Analyzing online news and Twitter use during the 2016 Jakarta terror attack. Information Polity, 22(2/3), 159-177.
  • Chatfield, A.T. & Reddick, C. G. (2016). Smart city implementation through shared vision of social innovation for environmental sustainability: A case study of Kitakyushu, Japan, Social Science Computer Review, Special Issue on Smart Cities, 34(6), 757-773.
  • Reddick, C.G., Chatfield, A.T. & Brajawidagda, U. (2016). Open government process and government transparency in crisis communication: The case of AirAsia QZ8501 crash. Information Polity, 21(3), 255-271.
  • Chatfield, A. T. & Reddick, C. G. (2015). Understanding risk communications gaps through Tweet hashtag content and e-government website analyses: The case study of Indonesia’s Mt. Sinabung eruption, Journal of Homeland Security and Emergency Management, 12(2), 351-385.
  • Chatfield, A.T., Reddick, C. G. & Brajawidagda, U. (2015). Government surveillance disclosures, bilateral trust and Indonesia-Australia cross-border security cooperation, Government Information Quarterly, Special Issue on Homeland security in a Digital Age: Issues and Implications for Policy and Governance, 32(2), 118-128.
  • Reddick, C. G., Chatfield, A.T. & Jaramillo, P.A. (2015). Public opinion on national security agency surveillance programs: A multi-methods approach, Government Information Quarterly, Special Issue on Homeland security in a Digital Age: Issues and Implications for Policy and Governance, 32(2), 129-141.
  • Chatfield, A.T. & Alanazi, J.M. (2015). Is e-government the key to better governance in the digital age? A case study of citizen-centric integrated interoperable e-government implementation in Saudi Arabia, International Journal of Public Administration in the Digital Age, Special Issue on E-government in Developing and Transient Countries, 2(3), 24-44.
  • Al Hujran, O., Al-Debei, M. M., Chatfield, A. & Migdadi, M. (2015). The imperative of influencing citizen attitude towards e-government adoption and use, Computers in Human Behavior, 53, 189-203.
  • Scholl, H. J. & Chatfield, A. T. (2014). The role of resilient information infrastructures: The case of Radio Fukushima during and after the 2011 eastern Japan catastrophe, International Journal of Public Administration in the Digital Age, 1(2), 1-23.
  • Chatfield, A. T., Shlemoon, V., Redublado, W., & Darbyshire, G. (2014). Creating business value through virtual teams: A review of current literature, Australian Journal of Information Systems, 18(3), 1-11.
  • *Chatfield, A. T., Scholl, H. J. & Brajawidagda, U. (2013). Tsunami early warnings via Twitter in government: Net-savvy citizens’ co-production of time-critical public information services, Government Information Quarterly, Special Issue on Social Media in Government, 30(4), 377-386
  • Chung, K. & Chatfield, A. T. (2011). An empirical analysis of online social network structure to understand citizen engagement in public policy and community building, International Journal of Electronic Governance, 4(1-2), 85-103.
  • Fosso Wamba, S. & Chatfield, A.T. (2011). The impact of RFID technology on warehouse process innovation: A pilot project in the TPL industry, Information Systems Frontiers, 13, 693–706.
  • Fosso Wamba, S., Barjis, J. & Chatfield, A.T. (2010). Editorial introduction to the Special Issue on Business impacts of RFID applications, Business Process Management Journal, Vol. 16, No. 6, 893-896.
  • Fosso Wamba, S. & Chatfield, A. T. (2009). A contingency model for creating value from RFID supply chain network projects in logistics and manufacturing environments, European Journal of Information Systems, Special Issue: Managing RFID Projects in Organizations, 18, 615-636.
  • Chatfield, A. T. (2009). Public service reform through e-government: A case study of “e-Tax‟ in Japan, Electronic Journal of E-Government, 7(2), 135-146, http://www.ejeg.com/ volume-7/vol7-iss2/chatfield.pdf.
  • Chatfield, A. T. & Al Hujran, O. (2009). A cross-country comparative analysis of e-government service delivery among Arab countries, Information Technology for Development, 15(3), 149-170.
  • Chatfield, A. T. & Yetton, P. (2000). Strategic payoff from EDI as a function of EDI embeddedness, Journal of Management Information Systems, Special Issue on Impacts of Information Technology Investment on Organizational Performance, 16(4), 195-224.
  • Chatfield, A. T. & Bjørn-Andersen, N. (1997). The impact of IOS-enabled business process change on business outcomes: Transformation of the value chain of Japan Airlines, Journal of Management Information Systems, 14(1), 13-40.
  • Bjørn-Andersen, N. & Chatfield, A. T. (1996). Seporaka informacijeke tehnologije za oblikonanje organezacije 21 staletja (Using IT for creating the 21st century organization) Organizacija, str 591-602, slik-tab 4, ref. 27.
  • Yadav, S.B., Bravoco, R., Chatfield, A. T. & Rajkumar, T. M. (1988). Comparison of analysis techniques for information requirement determination, Communications of the ACM, 31(9), 1090-1097.