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Early Alert

What are Early Alerts?

Here at DSU, we utilize an Early Alert program through TrojanConnect that increases communication to guide students to success! This program helps students succeed through multiple capacities - professors can address issues and give performance updates to students, students can be connected to resources that can aid their academic efforts, advisors are informed and provide proactive outreach to engage with students and reminders to make appointments are just a few examples.

What are Early Alerts used for?

This function can be utilized to reward students for positive behaviors and outcomes or offer support for students struggling with their academics or behavioral problems. Everything from a deficient grade, minimal class attendance, an exceptional performance on a project and necessary advising appointments are examples of Early Alerts that students may receive. These alerts are intended to catch a problem before it becomes a bigger issue that can hinder academic success, it’s important for students to understand the reasons they are sent an early alert and know the steps they can take to resolve any problems.

What should you do if you get an Early Alert?

If you get an Early Alert in your TrojanConnect App or your Trojans email, the first step is to read the email and determine its purpose. Depending on the contents, get in touch with your professor or academic advisor to determine the next steps to success. If you are struggling academically, it’s important that you evaluate your grades with both your professor and advisor; they will help you decide how you can improve your grade or if you may need to consider dropping the course. If you are contacted about other possible problems, such as low class attendance, try to meet with your professor to discuss why this may be happening and what can be done to help you succeed. If you received positive feedback in regard to a class, make sure to thank your professor and celebrate with your support network!

What other ways can you utilize TrojanConnect to help you succeed?

Available through your MyDSU portal or by downloading the app, TrojanConnect can be used to schedule appointments and communicate with advisors, complete major exploration assessment and join study buddies for your course! This is a great way to touch base with professors and advisors to discuss your performance in a class, gain academic support and plan for the future. Additionally, you can schedule appointments with various campus resources, such as tutoring, writing center, and testing TrojanConnect also houses reports on your performance, a calendar for when your classes and appointments are, and the emails you receive through the software. Currently, TrojanConnect is only available to undergraduate students.

learn more about TrojanConnect

Spring 2019